Shipping policy

Shipping Policy

Last updated: August 19, 2026

At shamaninside.com, our products are made especially for you using a Print on Demand production model. This means that your order is produced after it has been placed.

Please review the information below regarding production, shipping and delivery.

Processing & Production Time

Most orders are produced within approximately 2–7 business days after the order is placed.

Production times may vary depending on:

  • the product ordered;

  • product availability;

  • the Print Provider;

  • order size;

  • seasonal demand and peak periods.

Production time is separate from shipping time unless otherwise specifically stated at checkout.

Once your order has completed production and has been shipped, you will receive shipping and tracking information when available.

Estimated Shipping Times

Shipping times depend on the destination, product, Print Provider and shipping method available for your order.

Typical estimates may include:

United States

Standard shipping generally takes approximately 2–5 business days after production for most Print Providers.

Other shipping options, when available, may have different delivery times.

European Union & International Orders

Shipping times vary depending on where the product is produced and the destination country.

International Standard shipping may take approximately 10–30 business days after production in some cases.

Many products may be fulfilled from locations closer to the customer, which can result in faster delivery.

The shipping estimate displayed at checkout or provided with your order should therefore be considered the most relevant estimate for your specific purchase.

All delivery times are estimates and not guaranteed delivery dates, unless expressly stated otherwise.

Shipping Costs

Shipping costs are calculated according to factors including:

  • destination;

  • product type;

  • quantity;

  • Print Provider;

  • shipping method.

The applicable shipping cost will be displayed during checkout before you complete your purchase.

Multiple Packages

Because we work with a network of production and fulfillment facilities, an order containing multiple products may sometimes be produced at different locations.

As a result:

  • products from the same order may arrive in separate packages;

  • packages may arrive on different days;

  • each shipment may have its own tracking number;

  • different carriers may be used for different packages.

Receiving only part of your order does not necessarily mean that the remaining items are missing.

Please check your shipping confirmation and tracking information before contacting us.

Order Tracking

Once your order has shipped, tracking information will be provided when available.

Tracking updates are supplied by the carrier responsible for the shipment.

Please note that some shipping services or destinations may offer limited tracking information.

Tracking information may also take some time to update after a shipping label has been created or the package has been handed to the carrier.

Shipping Delays

Delivery estimates may occasionally be affected by circumstances outside normal fulfillment timelines, including:

  • carrier delays;

  • high-volume periods;

  • severe weather;

  • customs processing;

  • local postal delays;

  • public holidays;

  • product availability;

  • unexpected fulfillment disruptions.

If your order is significantly delayed, please contact us at:

shamaninside11@gmail.com

Include your order number so that we can investigate the shipment.

Lost Packages

If your package appears to be lost in transit, contact us at:

shamaninside11@gmail.com

Please provide:

  • your name;

  • order number;

  • shipping address;

  • any available tracking information.

We will investigate the shipment with the fulfillment provider and/or carrier.

If the package is confirmed as lost and the issue was not caused by an incorrect address or another circumstance attributable to the recipient, we will determine the appropriate solution, which may include a replacement or refund, subject to the applicable circumstances and your statutory consumer rights.

Package Marked as Delivered

If tracking indicates that your package has been delivered but you cannot locate it, please first:

  • check around the delivery location;

  • check with household members;

  • check with neighbours, reception or building management where applicable;

  • contact the local carrier using the tracking number.

If you are still unable to locate your order, contact us at shamaninside11@gmail.com with your order number and we will review the situation.

Incorrect or Incomplete Shipping Address

Please carefully check your shipping address before completing your order.

Customers are responsible for providing a complete and accurate delivery address.

An incorrect or incomplete address may result in:

  • shipping delays;

  • failed delivery;

  • the package being returned to sender;

  • additional production or shipping costs.

If you notice an error in your address, contact us at shamaninside11@gmail.com as soon as possible.

If your order has not yet entered production or shipping, we will try to update the information.

Once an order has entered production or has been shipped, we cannot guarantee that the address can be changed.

If a package must be produced or shipped again because the customer provided an incorrect or incomplete address, additional charges may apply where permitted by applicable law.

Customs, VAT, Duties & Taxes

Depending on the destination, origin of fulfillment and value of the order, VAT, sales tax, customs duties or other import charges may apply.

Where taxes or duties are collected during checkout, they will be handled accordingly.

For some international shipments, additional customs duties, import taxes or handling charges may be imposed by local authorities or carriers where they have not already been collected.

Any such charges will be handled in accordance with the applicable laws and regulations of the destination country.

Customs Delays

International orders may occasionally be held by customs authorities for inspection or processing.

Customs processing is outside our direct control and may result in additional delivery time.

If additional information is required to complete delivery, the carrier or local customs authority may contact the recipient directly.

Returned to Sender / Failed Delivery

A package may be returned to sender due to circumstances such as:

  • an incorrect or incomplete address;

  • unsuccessful delivery attempts;

  • refusal of delivery;

  • failure to collect the package.

If this happens, contact us at shamaninside11@gmail.com.

We will review the situation and inform you of the available options.

Additional shipping or production costs may apply if the failed delivery resulted from information provided by the customer or failure to collect the shipment, where permitted by applicable law.

European Union Customers

For customers located in the European Union, nothing in this Shipping Policy limits the mandatory consumer rights provided under applicable EU or national consumer protection laws.

Where applicable, delivery will be performed within the period agreed at the time of purchase or within the time limits required by applicable consumer law.

Your rights regarding cancellation, returns and defective products are described separately in our Return & Refund Policy.

Contact Us

For questions regarding shipping, tracking or delivery, contact:

shamaninside.com
Email: shamaninside11@gmail.com

Please include your order number whenever contacting us regarding an existing order.